Globat right now has over 150,000 members who opt for Globat�s low cost, top customer support and quality approach. Since the implementation of an aggressive marketing campaign in September 2004, they have successfully achieved 32, #1 spots on review sites and premier placement on about 25 large Webmaster and coupon sites.
Potential customers can easily locate information about the company and the services they offer. Customers can easily find support and other important information. The sign-up is really easy and the account activation time just a few minutes. Globat is using a newer version of Plesk for Control Panel. Plesk is one of the most stable control panel software out there. It is user friendly and includes an extensive customer guide.
There are three powerful features that Globat offers for Free:
1) GloBuildTM- state-of-the-art web site builder
2) PromoPakTM - allows you to submit your site to over 30 engines and free $50 Overture credit.
3) E-commerce - incorporates SSL encryption as well as OS Commerce shopping cart into all GigaByte Packages for full e-commerce capability
�24-hours FTP/Control Panel access
�Your very own cgi-bin directory
�Web based account management
�Tutorials, Search Engine Optimization and submission scripts
Technical Support: 8
Besides an extensive online support section with animated flash tutorial and step-by-step instructions on how to use our services, they pride in offering the best and most reliable tech support in industry. Their live signature support team is comprised of friendly, highly skilled and specially trained professionals, which are available 24 hours/day, 7 days/wk, 365 days/yr online, through live chat, or via toll-free phone number to help you every step of the way. Globat�s FAQ�s, online web tutorials, online ticket�s system are of top-notch quality.
Setup Time: 8
The setup is really easy with Dot5Hosting. For the quick setup you can contact via live chat or the tutorial guide is really heavenly. When tested they responded to the trouble tickets well in time and activation time for the account is less than 5 minutes.
Customer Support Response Time: 8
If you have any problems they will have it resolved in no time.
�Globat supports their customers via email at email@example.com.
�Globat offers toll free support at (877) 245 6228
�Globat recently launched the �Assurance Program� to provide the best customer service and support to the customers.
Server Speed: 9
Globat invested huge capital to ensure that your site is up 99.7% of the time. Their new B2 hosting platform features the redundancy and backup found only at top-level, commercial Data Centers. Their B2 system features Foundry Switches, Network Appliance Raid 4 Filers and on-line backup machines with additional disc drives. However, unlike PowWeb, which guarantee 99.9% uptime, Globat's network system can only give you a 99.7% uptime guarantee.
Connection Speed: 9
Globat is currently using a Level 3 connection with the highest speed of OC48 to connect your site to the Internet.